You will receive an order confirmation via email.
Absolutely! Once your order is packed and ready to go, you can request a photo of it via WhatsApp. We’re happy to provide you with a visual confirmation of your purchase before it’s shipped out.
KIVNE is dedicated to delivering a smooth shopping experience, from order placement to delivery. Our efficient shipping process ensures your purchases arrive safely and promptly. If you have any questions about shipping policies or need assistance with your order, don’t hesitate to contact our customer service team.
Of course! We want you to have a seamless experience with KIVNE. products, so we offer free international shipping on all orders over $150.
Your KIVNE order will be shipped directly from our warehouse in China.
Nope! We take care of all customs fees and taxes, so the price you see at checkout is the final price you pay.
We deliver KIVNE products to over 200 countries worldwide! If shipping to your location isn’t possible, we’ll get in touch to find a suitable alternative.
Here’s a general guideline, but please keep in mind these are estimates and don’t include a 1-2 day processing period for your order.
– US, Mexico: 8-12 business days
– Canada, Europe, Australia, New Zealand: 9-12 business days
– China: 2 business days
– Asia: 4 business days
– South America: 10-14 business days
Important:
1. Please note that these are estimated delivery times and can vary depending on your location and customs processing. We guarantee delivery within 30 business days of your order.
2. We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or Chinese holidays.
3. Shipping replica goods is a complex process that demands careful handling to navigate customs regulations. Expedited shipping methods, such as express or super-fast options, can dramatically increase the risk of customs seizure. Therefore, our shipping process is long and involves multiple stages to ensure the safe delivery of your order.
At this time we can only have one shipping address per order. However, you may place multiple orders.
Of course! Once your order ships, we’ll send you a tracking number via email so you can follow it. You can also check the status of your order anytime by clicking on the Order Status link in the footer of every page on this site or by logging in to My Account and going to My Orders. If the information hasn’t been updated within 24 hours, don’t worry! The courier may still be processing your shipment details. Just check back again after 24 hours for the latest tracking information.
In some cases, for logistical reasons, items from the same order may arrive in separate packages, but you’ll be able to track them all with your separate tracking number.